Preparing your order
Order processing
All items ordered will be processed within 2 to 7 days. Products are shipped through India Post.
Products cannot be cancelled once shipped, unless the product received has a defect. For damaged items, please review our Refund Policy.
Delivery across India
Delivery times
The typical delivery time is between a minimum of 3 days and a maximum of 15 days from the day of processing. Delivery time depends on your location within India.
Our products are shipped from Tamil Nadu, so delivery to the southern states may be faster than delivery to northern states.
Stay up to date
Tracking your order
Please track your order using the tracking link provided once the order has been processed. The link includes the latest updates regarding your delivery.
Before dispatch
Cancellations and refunds
If an order is cancelled before we ship the product, you are eligible for a full refund. Once the product has shipped, it cannot be cancelled unless the item received has a defect. Please see our Refund Policy for damaged or defective items.
Need a hand?
Shipping questions
Please contact us for any other shipping-related queries at info@rsfragrances.in.