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A considered approach to your information

Privacy policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from the R.S. Fragrances website.

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Personal informationHow we use informationSharing informationAdvertising choicesDo not trackYour rightsData retentionChangesContact us

What we collect

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. As you browse, we collect the individual web pages or products you view, the websites or search terms that referred you to the Site and information about how you interact with it. We call this automatically collected information “Device Information.”

We collect Device Information using the following technologies:

  • Cookies are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.
  • Log files track actions on the Site and collect data including your IP address, browser type, internet service provider, referring and exit pages and date and time stamps.
  • Web beacons, tags and pixels are electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase through the Site, we also collect your name, billing address, shipping address, payment information, email address and phone number. We call this “Order Information.” When we use the term “Personal Information,” we mean both Device Information and Order Information.

How information is used

How do we use your personal information?

We use the Order Information we collect to fulfil orders placed through the Site, including processing payment information, arranging shipping and providing invoices or order confirmations. We also use it to communicate with you, screen orders for potential risk or fraud and, when consistent with the preferences you have shared, provide information or advertising about our products or services.

We use Device Information to help screen for potential risk and fraud, particularly through your IP address, and to improve and optimise the Site. This includes generating analytics about how customers browse and interact with it and assessing the success of our marketing and advertising campaigns.

Working with service providers

Sharing your personal information

We share Personal Information with third parties that help us use it as described above. For example, Shopify powers our online store; you can read more about how Shopify uses Personal Information in its privacy policy. We also use Google Analytics to understand how customers use the Site; more information is available in Google’s privacy policy, and you can opt out of Google Analytics.

We may also share Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request, or otherwise protect our rights.

Targeted advertising

We may use Personal Information to provide targeted advertisements or marketing communications that we believe may interest you. For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page.

You can opt out of some targeted advertising services through the Digital Advertising Alliance opt-out portal.

Do not track

We do not alter the Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your choices

Your rights

If you are a European resident, you have the right to access Personal Information we hold about you and to ask that it be corrected, updated or deleted. If you would like to exercise this right, please contact us using the information below.

If you are a European resident, we process your information to fulfil contracts we may have with you, such as an order through the Site, or to pursue the legitimate business interests described above. Your information may be transferred outside Europe, including to Canada and the United States.

Data retention

When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete it.

Changes to this policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.

Questions or concerns

Contact us

For more information about our privacy practices, if you have questions or if you would like to make a complaint, contact us by email or mail:

R.S. Fragrances — HealinzAASHA, 133/D/1, Hadfield RoadOotacamund, TN, 643001, Indiainfo@rsfragrances.in
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